At Reliable Property Management & Rentals relationships are important to us. We understand the value of communication and protecting the friendships that you have created with your clients over the years. That is why we developed our agent referral program to let you as a real estate agent focus on sales and rest assured that your clients have the care and support they need with a property manager.

Welcome to Reliable Property Management & Rentals – where excellence meets the personal touch in property management. As your local experts serving Wake, Johnston, Durham counties and surrounding areas, we combine the efficiency of big company resources with the warmth of a local business. We are centrally located in Garner, NC for easy access to all properties.

What sets us apart? Cutting-edge property management software ensures top-notch service, but here’s the twist – you’re not just a client; you’re part of our community. With us, you’ll always know who’s managing your property and how to reach them.

Our mission? Redefine your property management experience. We’re about fostering relationships, treating your home as if it were our own. Committed to unparalleled customer service, we value communication and earning your business every day.

Discover peace of mind with property management specialists dedicated to your needs. From routine maintenance to unexpected issues, we’ve got you covered. Let us take the hassle out of being a landlord or a tenant.

Experience efficiency, warmth, and dedication at Reliable Property Management & Rentals. We’re not just managing spaces; we’re building lasting connections.

Chris Wilson

Operations Manager

984.400.5066
chris@myrpmtriangle.com

 

Chris is a licensed realtor for Reliable Property Management whose goal is to help you maintain and grow your investment portfolio. As Operations Manager he is your go to for all things property management. His daily focus is finding ways to give you the best service possible and helping you meet your investment goals. Through hands-on involvement in listings, applications, rent collection, rental analysis, inspections, problem solving and tenant communications, Chris works hard to manage each property as if it were his own. He provides timely and professional service to owners and tenants.

Gracyn Sauls

Leasing Associate / Front Desk

984.400.4864
main@myrpmtriangle.com

 

Gracyn is here for all your general questions and to direct you to the correct member of our team. She is located at the Garner Office Mon-Fri 9am-5pm. Gracyn specializes in setting up self showings, application requirements, application process and other general property questions. She manages the application process, in person rent collections, and follows up on inquiries about our rental properties. Gracyn is customer service focused and here to help owners, current tenants and potential future tenants.

Michael Medlin

Maintenance Coordinator

984.400.8494
michael@myrpmtriangle.com

 

Mike is here for all your maintenance coordination needs.  He is located at the Garner office Mon-Fri 8am-4pm.  Mike receives work orders from tenants, coordinates with vendors for quotes and scheduling the work to be completed.  He also communicates directly with the property owner about repair items for approval. Mike strives to provide prompt service at the lowest possible cost to the owner. Tenants should submit all work orders through the tenant portal if at all possible to ensure proper documentation.

Michelle Morock

Leasing and Marketing Manager

984.400.4088
michelle@myrpmtriangle.com

 

Michelle is responsible for listing and advertising all rental properties for rent. She monitors market conditions to determine rent rates and communicates back to property owners on the status and potential changes that might be required. Michelle is an expert in this field and is proactive in suggesting incentives to the property owner that will help move the property. These incentives are marketed to the potential tenants so that property stands out in the marketplace. Michelle is the primary contact if you are a property owner that is inquiring about our property management services. She is responsible for onboarding all new properties in coordination with the Operations Manager. Michelle is responsible for marketing RPM to realtors and owners in our market. As a licensed Realtor, she brings 20 plus years of real estate experience. Michelle prides herself on knowledge of the industry and providing a top notch customer service experience.

Kim Rios

Leasing Manager

984.400.0755
kim@myrpmtriangle.com

 

Kim is a licensed Realtor with 12+ years of real estate and property management experience.  She manages the lease renewal process for owners and tenants.  Kim is responsible for managing the rent collections and evictions.  She is your primary contact for renewals, collections and evictions.  In addition, she serves as the property manager for any properties within her portfolio.  Kim strives to provide clear and concise communication to both owners and tenants.

Nicole Strickland

Administration Manager

admin@myrpmtriangle.com

 

Nicole is responsible for the accounting and office systems for RPM. She has years of experience managing software systems, trust accounts, financial systems, property management systems and more.

Tyler Strickland

Property Inspector

tyler@myrpmtriangle.com

 

Tyler is responsible for all inspections conducted by RPM. Tyler has a years of inspection and fire safety experience. He takes pride in providing detailed inspection reports that are used by the RPM team and provide valuable information back to our property owners.